At IHeartPsychology, we do our best to get the items to you as soon as possible.
We have two different distribution systems - one for magazine related items, and one for the other items we sell.
For the magazine related items: once we get your order, we take 3-5 days to fulfill them. If you've ordered a digital item, this item will be emailed directly to your email address. If it is a physical item, it will be sent International Standard from the UK. It should take 2-3 working days to arrive if your in the UK, and 5-7 working days if you are elsewhere.
For the other items: once we get your order, we take 2-3 days to fulfill them. Then you get a tracking ID. Shipping time will be around 16-24 days for you to get your item.
Return/Exchange Policy: At IHeartPsychology, we believe that everyone should feel great about their products. If your product was received with any defects or you are unsatisfied, do send us a message within 14 days window with proof and we will be happy to work things out.
Just email us at email@example.com with the subject line "return/exchange." or firstname.lastname@example.org with the subject line "return/exchange" for magazine related items.